Wednesday, March 5, 2008

annoyed

I've been trying to finish the application for the Master's program and I've hit a road block. I have all the past school information, etc. The problem is when I try to get my transcripts sent to MU. I look online at Florida International's website and found out where to download the form to fill out to request one. Of course, I click on the link for it to open and it doesn't open. I call the number to request a transcript and she tells me because I graduated in 2002, that I am supposed to go through this other site. So....I follow all the directions to find the other site. I enter all the necessary information to find my panther id and password. I try typing it in....3 times. Does it work? nope. So...I call the help desk. The lady is talking to me like I'm stupid. She walks me through everything I just did. I tell her I've already done this. I get my panther id (again) and password (again). I try typing it in (with her on the phone) and I tell her it doesn't work. She asks for a bunch of information that she is typing into her computer and asks for my birthday. I tell her. She says...well, they have your birthday wrong. Ummm...why is this MY fault? I ask her if she can just tell me the birthday and I'll be on my marry way....I'm not too worried about them having the wrong birthday...it's not like they'll send me a card on that day! ha! She tells me that they can't give me that kind of information and that I'll have to call registration. I call. They say the wait is too long and that I'll have to call back in 5 minutes. So I do that. Busy still. I try again...and yes, it's busy again. They say they are experiencing heavy call volume. Yeah right!Now I'm just annoyed......argh! It's 7:20 in Miami, who else would be calling???? I guess, maybe others who have the wrong birthday too!

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